Meet our hero, Dr. Whitney Anhorn! When we first met Whitney, she wanted to run a successful practice. Instead, the practice was running Whitney. Dental school taught her how to be a good dentist—not a good practice owner! No one prepared her for the business side of things, like how to hire amazing people, how to define the practice culture, or how to establish core values.
Something is quietly killing your profit — and it’s not what you think! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down one of the most misunderstood numbers in dentistry. They explain the myths of overhead percentage, what a healthy overhead percentage looks like, and ways for you to lower it if it’s too high. To better understand where your money is going, listen to Episode 868 of The Best Practices Show!
Are you a dentist who is an artist, scientist, or maybe even a therapist? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Charlie Ward, visiting faculty member from The Pankey Institute, and Joshua Polansky, owner of Niche Dental Studio, to share how success in dentistry requires both hemispheres of your brain. Dentistry isn't just fixing teeth! To learn why both sides matter and how to develop the different skill sets you need, listen to Episode 867 of The Best Practices Show!
Should you pay your team hourly or salary? Before you decide, there are some important things to know and consider! In this episode of Practical Solutions Day, Kirk Behrendt brings in Alan Twigg, co-owner of Bent Ericksen & Associates, to demystify the key differences and explain the most surprising misconceptions of paying a salary. To find out which one is right for your practice, listen to Episode 866 of The Best Practices Show!
Want a fun place to work? Of course you do! That’s why you need a culture playbook. This isn’t a handbook or a manual. Instead, a culture playbook tells the story of your practice. It outlines shared values and what makes your team special. New hires should get a copy, and for existing team members, it’s a great resource to come back to!
How many days do you work for free? You're probably thinking, “I don't!” But you may be shocked after doing the math. In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down a new important KPI: days worked for free. They explain why it happens, how to calculate this number, and what you can do after knowing the data. Stop working too many days for too little money! To learn how, listen to Episode 865 of The Best Practices Show!
Every dentist wants to build a profitable practice, but making it happen is easier said than done. However, instead of spinning your wheels and wasting time, money, and energy trying to get it right, take the smarter path! There’s a secret weapon that will enable you to create financial accountability and
Your patients aren't truly healthy, but they're also not losing teeth. This “gray area” is keeping them in perio purgatory! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Rachel Wall, CEO and founder of Inspired Hygiene, to explain what perio purgatory is, why it’s dangerous, and how to pull patients out of it to improve their health. To learn how to put an end to your perio blindness, listen to Episode 864 of The Best Practices Show!
Are you overwhelmed trying to navigate PPOs? Then keep listening! In this episode of Practical Solutions Day, Kirk Behrendt brings back Sandi Hudson, founder of Unlock the PPO, to decode some of the biggest challenges when dropping PPOs. You didn't go to dental school to deal with insurance. Let the experts do it for you! To learn more about Sandi’s company and the key things to consider before dropping PPOs, listen to Episode 863 of The Best Practices Show!
Collecting 95% sounds great. But there's a big problem: you're leaving 5% on the table! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down net collections percentage. You'll learn why 95% isn't as great as it sounds, how it’s killing your practice, and what you can do to raise this KPI. To learn what you need to know about net collections, listen to Episode 862 of The Best Practices Show!
