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EVENT SCHEDULE

Event List

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01/08/2025 11:00am - 12:00pm CT
Zoom

Introduction to Dental Office Management: Discover what it truly means to be a Dental Office Manager! In this foundational session, we’ll define your role, explore the immense impact you have on your practice, and connect with peers to share experiences and insights. This is your chance to kick off the year with clarity and purpose, setting the stage for success.

01/10/2025 8:30am - 9:30am CT
Zoom

Join us for an interactive session on KPI analysis, where you'll learn to break down your scorecard data, collaborate with your team to uncover insights, and turn numbers into actionable strategies. This session will help you harness the power of data to drive growth and success in your practice.

01/17/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

The Alignment Advantage: Driving Practice Success -

01/24/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

The Alignment Advantage: Driving Practice Success

01/24/2025 10:00am - 12:00pm CT
Zoom

This program will provide an overview of techniques for effectively assessing and managing dental pain, appropriately prescribing analgesics, educating patients on adverse effects and proper handling of opioid medications, as well as strategies for identifying patients at risk for substance abuse, and counseling patients on agents used in the management and treatment of opioid use disorder.

02/14/2025 8:30am - 9:30am CT
Zoom

Join us for a session on core values, where we’ll explore how to keep them alive in daily practice, use them to inspire your team, and build on insights from our Q1 session to create lasting impact. Celebrate Valentine’s Day by strengthening your practice culture!

02/18/2025 11:00am - 12:00pm CT
Zoom

Leading with Purpose: Great leadership starts with a vision. In this session, we’ll explore how to craft and communicate a compelling vision that inspires and aligns your team. Engage with fellow office managers to exchange ideas and energize your leadership approach.

03/14/2025 8:30am - 9:30am CT
Zoom

Discover how to lead great team meetings that drive success, foster connection, and encourage growth. We'll cover why meetings matter, tips for making them productive, and share experiences to learn from each other's wins and challenges. Transform your meetings into powerful tools for your team!

03/19/2025 11:00am - 12:00pm CT
Zoom

Key Administrative Systems: Behind every thriving dental practice is a well-oiled administrative system. Learn how to master key internal processes to improve efficiency and streamline operations. Through collaboration and shared expertise, you’ll walk away with tools to enhance practice performance.

04/11/2025 7:30am - 3:00pm CT
ACT Dental World Headquarters | Milwaukee, WI

Mastering Data-Driven Success: A Live Workshop for Dental Leaders - Ready to take control of your practice’s future? This hands-on workshop will empower you with the tools to move beyond gut reactions and embrace data-driven decision-making as the foundation for long-term success.

04/18/2025 8:30am - 9:30am CT
Zoom

What are morning huddles and how do they enhance patient care, improve team synergy, and identify daily opportunities for success? We'll collaborate and share strategies to make your huddles purposeful and impactful. Start your day with momentum!

04/22/2025 11:00am - 12:00pm CT
Zoom

Mastering KPIs: Key Performance Indicators are the pulse of your practice. In this session, we’ll dive into tracking, interpreting, and leveraging KPIs to drive success. Collaborate with peers to uncover best practices and actionable strategies to make your data work for you.

04/24/2025 - 04/27/2025
The Meritage Resort and Spa | Napa, CA

Spend time working on your business with fellow study club members and guests all while savoring Napa's renowned vineyards and culinary delights.

05/09/2025 8:30am - 9:30am CT
Zoom

Join us for a deep dive into leading and lagging indicators, building on insights from our Q2 session. Learn how to use leading indicators to drive results, understand the role of lagging indicators in measuring impact, and turn data into meaningful action through collaborative discussions.

05/14/2025 11:00am - 12:00pm CT
Zoom

Financial Reporting Fundamentals: Understanding financial reports is essential for effective management. This session will demystify key administrative reports, helping you uncover their meaning and impact. Join the conversation and gain confidence in managing your practice’s financial health.

06/10/2025 11:00am - 12:00pm CT
Zoom

Scheduling for Success: A great schedule balances production, patient care, and team harmony. Learn proven strategies to optimize your scheduling system for maximum efficiency and effectiveness. Connect with peers to share and discover new ideas for scheduling success.

06/13/2025 8:30am - 9:30am CT
Zoom

Join us for a session on countermeasures for change, where we’ll explore how to create systems that drive KPI progress, implement strategies to address data gaps, and collaborate on solutions that create lasting impact. Turn challenges into opportunities for growth!

07/09/2025 11:00am - 12:00pm CT
Zoom

Employment Essentials - Hiring & Interviewing: Finding the right talent is critical to your practice’s success. In this session, we’ll focus on hiring and interviewing techniques that align with your values and team needs. Engage with other office managers to share experiences and build your recruitment expertise.

07/11/2025 8:30am - 9:30am CT
Zoom

Join us for a session focused on new patient data, where we’ll explore key metrics, reflect on insights from our Q2 session, and share experiences to drive growth and retention. Collaborate to make data-driven decisions that enhance your new patient experience!

07/18/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

Leadership Excellence: Fostering a Flourishing Team Environment - Great leaders create thriving teams. In this engaging workshop, you’ll gain actionable strategies to transform your practice culture and build a team that’s empowered to excel.

07/25/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

Leadership Excellence: Fostering a Flourishing Team Environment - Great leaders create thriving teams. In this engaging workshop, you’ll gain actionable strategies to transform your practice culture and build a team that’s empowered to excel.

08/08/2025 8:30am - 9:30am CT
Zoom

Join us for a session on hiring and onboarding strategies as we continue the conversation from our Q3 session. Explore approaches for finding the right fit, setting new hires up for success, and developing onboarding practices that strengthen your team and culture. Build strong, successful teams!

08/12/2025 11:00am - 12:00pm CT
Zoom

Employment Essentials - Onboarding: Successful onboarding is the key to integrating new hires and building a strong team. This session will provide strategies for creating seamless and engaging onboarding processes. Join us to collaborate on what works and how to set new team members up for success.

09/12/2025 8:30am - 9:30am CT
Zoom

Join us for a session on building a healthier practice culture through feedback. Learn the importance of giving and receiving feedback as a leader, how it strengthens team dynamics and patient care, and strategies to foster a culture of trust and continuous improvement.

09/17/2025 11:00am - 12:00pm CT
Zoom

Employment Essentials - Retaining Team Members: Retention starts with culture. Explore proven strategies for keeping your top talent engaged, motivated, and committed to your practice. This session will focus on building connections and sharing ideas for creating a workplace team members love.

10/07/2025 11:00am - 12:00pm CT
Zoom

Giving and Receiving Feedback: A feedback-rich culture strengthens teams and elevates performance. In this session, we’ll explore techniques for delivering constructive feedback and receiving input with openness and grace. Join the conversation and learn how to turn feedback into a powerful tool for growth.

10/10/2025 8:30am - 9:30am CT
Zoom

Join us for a session on Patrick Lencioni’s Working Genius, exploring how this model can transform team dynamics. Gain insights from our ACT team’s experience and discover practical strategies to implement it in your practice. Unlock your team’s potential and drive success!

10/17/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

Success by Design: The Power of Strategic Planning - Transform your practice with intentional strategies that drive efficiency, growth, and profitability. In this dynamic workshop, you’ll learn how to optimize scheduling for productivity, implement impactful marketing strategies, and analyze profitability to identify opportunities for improvement. Plus, discover how a functional accountability chart can elevate team performance and support long-term success.

10/24/2025 7:30am - 3:00pm
ACT Dental World Headquarters | Milwaukee, WI

Success by Design: The Power of Strategic Planning - Transform your practice with intentional strategies that drive efficiency, growth, and profitability. In this dynamic workshop, you’ll learn how to optimize scheduling for productivity, implement impactful marketing strategies, and analyze profitability to identify opportunities for improvement. Plus, discover how a functional accountability chart can elevate team performance and support long-term success.

11/12/2025 11:00am - 12:00pm CT
Zoom

HR Essentials - Policies & Procedures: Clear, effective policies are the backbone of a successful practice. Learn how to develop and implement HR guidelines that support your team and practice goals. Share and learn from others to create a system that works.

11/14/2025 8:30am - 9:30am CT
Zoom

Join us for a session on schedule optimization and its connection to strategic planning. Learn how to set up your schedule for success, align it with your strategic goals, and maximize productivity and efficiency. Start 2026 on the path to success!

12/09/2025 11:00am - 12:00pm CT
Zoom

Fostering Productive Conflict: Conflict doesn’t have to be a negative experience—it can be a powerful driver of change. This session will explore how to create opportunities for healthy, productive conflict that strengthens team dynamics and improves outcomes. Let’s collaborate to embrace conflict as a tool for growth.

12/12/2025 8:30am - 9:30am CT
Zoom

Join us for a session on optimizing your practice marketing plan and integrating it with your strategic goals. Explore strategies to align marketing with your vision, best practices for internal engagement, and when to seek outside support. Build a marketing plan that drives growth and success!