Here at ACT, there’s one thing we live by: “Better practice. Better life.” The “better practice” part is fairly simple. All dentists want a practice that’s profitable, efficient, healthy, and brimming with loyal patients. A better practice means hiring the right people and creating a culture your whole team loves.
Implementing any new idea or change in a dental practice can be a headache-inducing experience, especially if the team is resistant or uncertain. We’ve heard a lot of our practices express this exact frustration, hoping that there’s some way to make the process smoother and more successful. Luckily for them
You went to dental school to be a clinician. But to be a successful practice owner, there are two other roles you need to fulfill! To help you enhance your leadership and entrepreneurial skills, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to explain how to embrace these essential roles and how to balance all three. To learn how this will lead to a more fulfilling dental career, listen to Episode 823 of The Best Practices Show!
Are you tired of friction in your practice? Do you have frustrated and disappointed patients? There's a formula to fix it, and you can use it beyond your work life! Today, Kirk Behrendt and Dr. Christian Coachman, founder of Digital Smile Design, explain their favorite formula, E – R = C and how using it will reduce conflict in all areas of your life. To learn how a few changes can improve life at work and at home, listen to Episode 822 of The Best Practices Show!
Do you want to save time, have more energy, and live a better life? For that to happen, you need systems! To help you figure out ways to optimize your practice, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share some of ACT’s proven strategies that will transform your practice. To learn how to eliminate chaos and save thousands of hours in the future, listen to Episode 821 of The Best Practices Show!
In Part One of this series, we explored how gratitude can inspire and energize your team during the holiday season. By intentionally expressing appreciation, you set a tone of connection and motivation. Now, let’s build on that foundation by focusing on how purpose and strategy can drive your team to finish the year strong—without losing sight of the holiday spirit.
You’re sitting in the exam room. You listen as a hygienist explains to the patient what’s wrong with a specific tooth. As your hygienist speaks, they stumble over their words, and they forget a couple details. After the patient leaves, the hygienist comes to you for feedback, and you say with a polite smile, “That was good!” Don’t say “that was good” if it wasn’t that good!
You want a partner for your practice. But where do you find one, and how do you make it work? To help you choose the right doctor for you and your team, Kirk Behrendt brings back Paul Sletten, founder of the Sletten Group, to share the secrets to a lasting, successful partnership. Life is too short for bad partnerships! To learn how to choose a good partner — and to be a good partner — listen to Episode 820 of The Best Practices Show!
Do you want a better practice in 2025? If you want more balance and more freedom in the new year, don't miss this episode! Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to reveal the keys to getting what you want out of life through your practice. To set yourself up for success for next year — and every year — listen to Episode 819 of The Best Practices Show!
Let’s say your patient needs a new crown. You’re about to mention this when something stops you. You realize the patient is wearing a faded T-shirt and ripped jeans. An hour ago, you saw them drive into the parking lot with an old pickup truck. And you overheard the admin staff say your patient is a construction worker. That’s what we call a wallet biopsy.
