Talk Less, Communicate More
Communication relationships Jun 18, 2022 It’s tempting to pre-judge what patients are going to say about treatment, but it’s a dangerous road that leads to less case acceptance.
The FORD Concept
Morning huddle new patients organization practice systems relationships Jun 14, 2022 Click for sound 1:45 Dentists are out of touch with their patients. And you’re no exception!
Your Meetings Have Issues
There’s an unfortunate tendency for team meetings to turn into nothing more than a gripe session where you recycle the same grievances over and over again, wasting everyone’s time.
Ep. #430: Rethinking Endodontics, with Dr. William Nudera
The best practices show podcast Jun 08, 2022 Click for sound 32:43 No dentist can do everything. There are times when you have to refer. And to make that process easier and more organized, Kirk Behrendt brings in Dr. William Nudera to talk about his book, NuEndo: ReThinking Endodontics.
Drive By's Are Dangerous For Everyone
Communication morning huddle practice systems teamwork Jun 07, 2022 Click for sound 1:38 Your team wants to tell you something: quit the drive-by communication! You zip past without stopping to explain what needs to get done. The task is clear to you, but the team can’t read your mind.
Ep. #429: How to Find & Hire Great Team Members, w/Dr. Susan Thompson
The best practices show podcast Jun 06, 2022 Click for sound 24:24 As a dentist, you wear many hats in your practice. But there's one you can let go of — hiring. There's a better way to hire than you being the one to do it, and Kirk Behrendt brings in Dr. Susan Thompson to share how.
Lead With Clarity
Communication leadership relationships May 31, 2022 Have you ever put a system in place, waited excitedly for the results, and then nothing happened? We’ve all been there, and it’s tempting to blame your team for not meeting your expectations.
How Do You Break Bread?
Business communication community morning huddle team May 31, 2022 Click for sound 1:28 The word “company” can leave a bad taste in your mouth. Dental practices these days have drifted too far from what it really means to be a company. They’ve become profit-driven, and team members are treated like robots.
Require this When Hiring
Hiring is harder than ever! Want to make it easier on yourself when those resumes start coming in? One of the best practices we recommend when you’re looking for a new team member is to require a video submission from the candidate.
Take a Break for Clarity’s Sake
Communication leadership mindset organization practice management productivity May 19, 2022 A lot of the advice you receive for running a productive practice tells you to do more. More procedures, more patients, more partners—because having more things means more money, right? Wrong.