Remember when you first started your practice? You said yes to everything! You had to—it was the only way to get your practice off the ground. When you talked to patients, “yes” was the number one word they heard the most.
Business goals knowledge mindset wellness work/life balance Nov 12, 2022 Our motto here at ACT is “Better Practice, Better Life,” because I believe the two should go hand in hand; if you have a better practice, you’ll have a better life.
There’s a saying that Kirk frequently uses: “Time is the new rich.” As we move through life, we realize that what’s important is the time we spend with our family, loved ones, or even by ourselves pursuing the things that bring us joy—not the money we get from working too much.
Communication kirk mindset morning huddle verbal skills Nov 08, 2022 Click for sound 1:37 Imagine if a team member came up to you and said: “The patients love you, BUT they need help understanding basic procedures.”
Burnout delegate growth kirk morning huddle organization reflect simplify team Nov 01, 2022 Click for sound 1:37 There’s something you need to hear: you’ve got too much on your plate! But it’s not just you—every single member of your team has filled up their plates, too.
We say it all the time at ACT, but leadership is lonely. When you’re the one at the top, you don’t always have someone to talk to, and that can get dangerous. Your thinking gets skewed when you’re working in your practice all day, and you all too often start to tell yourself an inaccurate story about how well you’re doing—like Kirk says, “80% of self-talk is negative.”
Creating a healthy culture in the workplace is crazy important. Your office should be a positive place to work, and that, in turn, creates an environment where everyone performs at their best. I recently interviewed Judy Kay Mausolf, Owner of Practice Solutions, Inc., and she spoke of the importance of communication for a healthy practice.
Business goals growth kirk knowledge leadership mindset morning huddle Oct 18, 2022 Click for sound 1:39 Your practice is a lot like fishing. Fish in the same pond, and the fish never get any bigger. You have to visit bigger ponds to score a bigger catch.
Accountability colors morning huddle simplify Oct 11, 2022 Click for sound 1:34 Do you know what your scorecards are saying? For me personally, if numbers aren’t color-coded, I have no clue what they mean. I’ll look at a number and think, “Is that good or bad?” A scorecard without color creates too many gray areas. And when you have gray areas, you can’t tell how your practice is performing.
Finding the right people for your practice is the key to its success. However, since COVID it’s become increasingly difficult to find good candidates to answer your ads. Some people never show up to their interviews, others decide they want to be elsewhere after going through the process, and then you have to go through the hiring process all over again.
