Data shows some disturbing facts. Over 60% of patients don't trust their dentists’ diagnosis! When the disease in question doesn’t hurt patients, it complicates things even further. So, how do you build trust with skeptical patients who are reluctant to get treatment? In this lecture of a two-part Master Class, Katrina Sanders, The Dental WINEgenist, shares how to incorporate innovative tools, products, and thinking to build trust, maximize production, and improve clinical outcomes. To learn how to get patients closer to 100% health, listen to Episode 833 of The Best Practices Show!

ACT Dental Team

January 08, 2025

Is a team member just skating by? They take the last paper towel and think, “Someone else will refill that.” Or, they see an empty toilet roll and say, “That’s not my job.” If it’s not in their job description, they won’t do it.

Kirk Behrendt

January 06, 2025

If you don't know where you're going, how do you know how to get there? Having a clear vision is the first step to success. But how do you find time and energy to plan? To give you some motivation, Miranda Beeson and Heather Crockett, two of ACT’s amazing coaches, share a simple framework for crafting your ideal vision for your practice and your life. If you fail to plan, then you plan to fail! To learn how a little bit of planning will skyrocket your success, listen to Episode 832 of The Best Practices Show!

ACT Dental Team

January 03, 2025

Patients don't know what they need — until you show them! Without talking about comprehensive care, they will never know that they want or need it for better overall health. To help you start the conversation with patients, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to explain what it means to be comprehensive, why it’s important, and how it will transform patient care and your practice. To learn how to transition from reactive, single-tooth dentistry to proactive, comprehensive care, listen to Episode 831 of The Best Practices Show!

ACT Dental Team

January 01, 2025

People buy things they want — not what they need! So, how do you make patients want your dentistry? One way is with a fantastic patient experience. To help you “wow” your new, existing, and future patients, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with three steps to make your patients feel heard, valued, and understood. To learn how to make your practice the best dental home, listen to Episode 830 of The Best Practices Show!

ACT Dental Team

December 30, 2024

A dentist is more than just a dentist—they’re an Entrepreneur, a Clinician, and a Leader. Juggling these three circles, as the book The E-Myth calls them, is an overwhelming and exhausting task, but instead of letting your practice control you, you need to find balance and start controlling your practice. At ACT, we

Miranda Beeson, MS, BSDH

December 28, 2024

People spend thousands on cellphones and handbags. But the same amount for dentistry is “too much money”. How do we change that thinking and get more patients through the door? To help you answer these important questions, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, to share her expert advice for cultivating trust and loyalty through exceptional, memorable experiences. To learn how to get patients to want to stay, listen to Episode 829 of The Best Practices Show!

ACT Dental Team

December 27, 2024

You're told to improve your numbers. But what are you improving, and why? If you're feeling lost and overwhelmed, keep listening! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to reveal nine essential KPIs that will help you better understand your practice and achieve the results you want. Working more is not the solution! To learn how to step off the hamster wheel and into the life of your dreams, listen to Episode 828 of The Best Practices Show!

ACT Dental Team

December 25, 2024

That’s a wrap, folks! 2024 is coming to a close, and it’s been an incredible year for so many reasons. We launched the Best Practices Association app, helping dentists feel more connected than ever. Our coaches had the honor of visiting practices all over the country. We got to meet so many of you face-to-face at our live workshops. And in case you haven’t heard, we announced that in 2025, our To The Top Study Club is heading to Napa!

Kirk Behrendt

December 24, 2024

Stress causes headaches. So, let's have less of that in the new year! To help you better manage your brain space, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, with three strategies that will save you and your team precious time and energy. Start fixing your practice with better thinking! To learn how to create a fresh start for 2025, listen to Episode 827 of The Best Practices Show!

ACT Dental Team

December 23, 2024