Schedule Your Way to Happiness
Communication goals leadership organization practice management scheduling Mar 17, 2022 A good schedule is the backbone of a practice, but too often it doesn’t receive proper attention.
Energize Your Team Meetings
Communication leadership meetings mindset organization productivity teamwork Mar 10, 2022 You’ve heard the complaints about the weekly meeting: they take up too much time, they don’t accomplish anything, and they just repeat the same information over and over again.
The 80% concept for progress
Business goals organization practice systems productivity Mar 03, 2022 In Pursuit of Progress One of our favorite mantras here at ACT Dental is “Progress, not perfection.” It’s a difficult concept to take to heart—especially for the Type-A personalities who so frequently find themselves in the dental profession—but we can’t emphasize enough how much it will free you from feeling overwhelmed every day.
A System of Caring
Tell me if this sounds like you. You’ve got a busy practice with a good team, but you still feel overworked and overwhelmed. Why? Instead of relying on systems to streamline your practice, you depend on your people too much. And people make mistakes.
The Benefits of Asking Great Questions Part 2
Communication differentiation education motivation Feb 10, 2022 This blog is number 2 of a 2-part series. Part one can be found here: Embrace the Awkward Silence The long silence after an open-ended question has been asked can feel awkward. The four or five silent seconds can feel like minutes.
The Benefits of Asking Great Questions Part 1
Communication differentiation Feb 02, 2022 We have all heard the saying, “People don’t remember what you did, but they do remember how you made them feel!” This is especially true with regard to your dental patients.
Do You Know Me and The Platinum Rule?
Some time ago, I was brainstorming ideas and words for core values with a client. He mentioned the platinum rule in our conversation, and while I had heard of this rule in passing before, I asked him, “How can you improve on the simple ‘Golden Rule’ classic?”
Episode #373: Thriving in Chaos, with Dr. Mark Hyman
The best practices show podcast Jan 24, 2022 Click for sound 43:11 “The way you start isn't the end of the story.” Take it from Dr. Mark Hyman, who almost quit dental school, bought a bankrupt dental practice, and then made it worse.
Never Underestimate the Power of Training for Retention
As the manager of a larger periodontal practice, I have invested a great deal of time and money ensuring the equipment in the practice is up to date and well-maintained.
Ep. #371: 2 KPI Benchmarks to Improve Your Practice, w/Curtis Marshall
The best practices show podcast Jan 17, 2022 Click for sound 49:34 They say that data doesn’t lie, and today’s guest knows that more than most! Kirk Behrendt brings in Curtis Marshall to explain the steps you can take to grow your practice and increase profitability.