Misalignment is a fact of life—it’s something that happens as time goes on, but if we don’t call it out and address it head-on, it becomes impossible to move past it. Then it becomes an even bigger problem, because when your leadership team is out of alignment, the entire practice is going to reflect it.
Dentists always wanna talk strategy. How can they make more money? Increase their patients? Expand into new locations? Strategy gets old fast. If strategy was a breakfast food, it would be toast—bland, stale and boring. There’s not even butter on that toast!
Effective management of phone interactions is critical for dental practices. It sets the tone for patient relationships, significantly impacts retention and satisfaction, and can improve the practice's reputation and profitability. As such, managing these interactions with confidence and skill is essential!
Let’s talk about that team member. You know, the one who always shows up late? Or the one who hasn’t been pitching in? Yes, THAT one! You’ve been meaning to talk to them for a while now. But you keep avoiding the conversation! I get it, conflict is scary.
You work incredibly hard, so it’s frustrating when your compensation doesn’t equal the effort you put in. If you want to improve the outcomes in your practice, you need to improve the conditions, and one method of doing so is making sure you’re billing your full fee.
You spend 30% of your life working, and that’s a significant amount of time to spend with your work family and away from your actual family. We tend to spend a lot of that time thinking about our lives outside of our workplace obligations, which is why it’s important to find a healthy balance between the two halves of your existence.
As costs continue to rise, it’s easy to find yourself working more and getting less in return, causing you to pinch pennies harder and harder. One of the biggest gaps where money leaves your practice is your overhead gap, but there’s one incredible change you can make that will start saving your practice money right away: managing your supply budget better.
Your greatest challenge as a practice owner isn't the dentistry — it’s managing people. To help you overcome the inevitable conflict you will experience, Kirk Behrendt brings back Miranda Beeson, one of ACT’s amazing coaches, to share two frameworks for addressing challenges between leaders, team members, and patients. Don't let conflict become a crisis! To learn the best ways to resolve conflict in your practice and your life, listen to Episode 641 of The Best Practices Show!
Bones chronicle a person’s life, and imaging helps you to read it. Knowing how to properly read the imaging is critical, and Kirk Behrendt brings in Dr. Dania Tamimi, lead author of two textbooks, Specialty Imaging: Dental Implants and Specialty Imaging: Temporomandibular Joint and Sleep-Disordered Breathing, to encourage you to use imaging when diagnosing your patients.
Congratulations—you just hired a rockstar team member! They have all the qualifications and core values your team is looking for. You’re certain they’ll do an awesome job right from day one. Let me tell you this: that’s not going to happen.
