To have a thriving dental practice, you need trust. To build trust, there are three key pillars you need. In this episode of Practical Solutions Day, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to cultivate trust with your team and patients through empathy, transparency, and consistency. Trust is the currency of the future! To learn the three steps to create the ultimate dental practice, listen to Episode 899 of The Best Practices Show!

ACT Dental Team

June 11, 2025

In this bonus episode, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Dr. Jeff Osborne, chief dental officer of Smile Source, to make a special announcement. ACT Dental and Smile Source have officially merged! They share the “why” behind it, their vision, and their thoughts on the future of private practice. To be a part of this amazing dental community for a Better Practice, Better Life, listen to Episode 898 of The Best Practices Show!

ACT Dental Team

June 10, 2025

There’s one thing your team agrees on. They all hate meetings! Meetings are often seen as a waste of time. Problems get brought up, but they don’t get resolved. You’re just recycling the same garbage from last week! There’s nothing inherently wrong with meetings. It all comes down to using that time wisely. To turn your meetings around, you need an agenda.

Kirk Behrendt

June 09, 2025

Are your patients just healthy, or are you underdiagnosing treatment? In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down diagnostic percentage, why your numbers are low, and ways to start impacting this metric today. To learn how to be proactive in diagnosing care, listen to Episode 897 of The Best Practices Show!

ACT Dental Team

June 09, 2025

We’ve recently dealt with both Gross and Net Production, but in between both of those KPIs lies another, incredibly important one: your Write-Off Percentage. Your Net Production is your collectable potential, but your write-offs are one of the factors that impact that potential. They help determine the size of your

Dr. Barrett Straub

June 06, 2025

Do you ever look at your bank account and wonder where your money is? In this episode of Practical Solutions Day, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to uncover four of the biggest profit drains that's giving you the Monday blues. Close these four gaps and take control of your practice! To learn how to stress less and have more money left over, listen to Episode 896 of The Best Practices Show!

ACT Dental Team

June 04, 2025

Life is a lot like cooking. You have no clue where it’s going! Cooking is messy. Dishes are everywhere, and the counter is covered in spills. The same thing happens when you’re trying to achieve a goal. Before you reach the finish line, you’re going to face obstacles. So much happens when you travel from A to Z. And it never looks pretty. There’s no avoiding it: the middle is MESSY.

Kirk Behrendt

June 02, 2025

Do you want a more efficient schedule? There's a way to do it by looking at one number. In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down production per hour so you can maximize your hours at work with your team. To learn the quickest way to optimize your schedule, listen to Episode 895 of The Best Practices Show!

ACT Dental Team

June 02, 2025

Your team is truly your greatest resource, but when you have the wrong person, it’s detrimental to the rest of the team. You’ve worked hard to create your business and team, and preserving that team morale is crucial to your business’ existence. Like Kirk says, “Nothing frustrates a great team member

Adriana Booth

May 30, 2025

Today, there are many ways to get information. So, how do you get good, accurate data about dental products and technology? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Taiseer Sulaiman, associate professor from UNC, to share his thoughts on the challenges of finding reliable information on the products that will benefit your patients and your practice. To learn how to not be misled about the latest and greatest in dental innovation, listen to Episode 894 of The Best Practices Show!

ACT Dental Team

May 30, 2025