Imagine this: your receptionist walks into your office. They say you’ve got a cancellation for today. Finally, you get to take a break! You might even use the extra time to catch up on all the things you’ve been putting off.
Have you faced the dilemma between seeking financial growth and also keeping high clinical quality? It’s something dentists, both seasoned and novice, consider often. Can quality really be scalable? Learn more about these two paths in Episode 660 of The Best Practices Show!
If you want your practice to grow, you need data. But how do you know which numbers to look at? To demystify the data you need, Kirk Behrendt brings in Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, one of ACT’s amazing coaches, to share five data secrets for a thriving practice. Make informed decisions with data, not feelings! To learn which numbers to start tracking and why they matter to your practice, listen to Episode 659 of The Best Practices Show!
Discovering your WHY - why you do what you do - not only helps you build strong connections with others, including your team members and patients, but it also helps you discover and drive your passion. Dr. Gary Sanchez walks us through how to do it and the 9 WHYs so you can start connecting today.To learn how to listen to Episode 658 of The Best Practices Show!
Has someone ever bumped into you while you were carrying a cup of coffee? We’ve all been there: you accidentally bump shoulders, coffee spills all over the floor, then you scramble to find paper towels.
The dynamic between an owner and an associate can be complicated, but it doesn’t have to be. Learn the 5 qualities to choosing a great associate and how to help them grow within your practice. And understand the 4 step system to onboarding an associate to create successful partnerships. To learn how, listen to Episode 657 of The Best Practices Show!
Misalignment is a fact of life—it’s something that happens as time goes on, but if we don’t call it out and address it head-on, it becomes impossible to move past it. Then it becomes an even bigger problem, because when your leadership team is out of alignment, the entire practice is going to reflect it.
Dentists always wanna talk strategy. How can they make more money? Increase their patients? Expand into new locations? Strategy gets old fast. If strategy was a breakfast food, it would be toast—bland, stale and boring. There’s not even butter on that toast!
Effective management of phone interactions is critical for dental practices. It sets the tone for patient relationships, significantly impacts retention and satisfaction, and can improve the practice's reputation and profitability. As such, managing these interactions with confidence and skill is essential!
Let’s talk about that team member. You know, the one who always shows up late? Or the one who hasn’t been pitching in? Yes, THAT one! You’ve been meaning to talk to them for a while now. But you keep avoiding the conversation! I get it, conflict is scary.
