I loved collecting baseball cards as a kid. It was so cool to see all the different players! Now, I don’t look at the pictures. I’m more curious about the player stats. To be honest, I didn’t really notice them until I got into dentistry. Just like baseball players, your patients have hidden stats, too. They all have an APV, or annual patient value. You want to collect patients with a high APV!
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Do you want a better practice without the extra hours? You can! In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down production per visit and help you stop filling time with single-tooth or no-charge dentistry. To learn how to better utilize appointment times, provide better care for patients, and earn more, listen to Episode 892 of The Best Practices Show!
We learned last time why Gross Production is the most useless KPI, but that doesn’t mean that all production isn’t important. Net Production is your Gross production, but minus all the adjustments, write-offs, and discounts. In essence, it’s your maximum collectible amount, and that’s a KPI you must pay
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Your hygienists are vital for the success of your practice — and you can help them measure their impact! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to share five KPIs that will help improve efficiency, patient care, and even increase job satisfaction. To learn which metrics your hygienists should track for the health of your patients and practice, listen to Episode 891 of The Best Practices Show!
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HR challenges come with running a business. But not every challenge is a nightmare. In this episode of Practical Solutions Day, Kirk Behrendt brings back Alan Twigg, co-owner of Bent Ericksen & Associates, to reveal the most common HR nightmares to worry about and the ones that aren't as bad as they seem. To learn how to prevent and overcome the worst HR nightmares, listen to Episode 890 of The Best Practices Show!
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Wouldn't it be great to predict how much you'll produce this year? There's a way to do it, and it’s by tracking this one metric. In this episode of Metric Mondays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down production per day and how to use it to achieve your production goals. To learn how to stay on track with your daily and annual goals, listen to Episode 889 of The Best Practices Show!
A dentist’s number one tool is their team, which is why hiring the right person is crucial. When you have the right person in the right seat, it reduces stress and enables you to focus on running a thriving practice and doing what you do best. When you make mistakes in the hiring process and bring the wrong
Do you want an amazing life with the best work schedule? It can happen! You just need to take time to plan it out. In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share the secret to a better schedule and better days at the office. You have more control of your time than you think! To learn how to maximize your time by scheduling smarter, listen to Episode 888 of The Best Practices Show!
When you hire the wrong people, it costs you more than money. In this episode of Practical Solutions Day, Kirk Behrendt brings back Michelle Wakeman, one of ACT’s amazing coaches, to break down three of the biggest mistakes in hiring that you need to avoid. Start choosing the best candidates — not the least worst! To learn the best practices for effective filtering, listen to Episode 887 of The Best Practices Show!
Late payments hurt your practice. If you charge a hundred bucks, and several weeks go by, you’re not getting a hundred bucks. The value of the dollar declines BY THE DAY! Studies have shown that collections drastically decrease after the 90-day mark. The later the payment, the less money you get.
