A patient calls your office. Their crown fell out for the second time. You agree to fix the crown, although you’re certain they’ll be back in a year. At some point, you gotta ask yourself, “Why does my dentistry keep failing? And why is it with the same patient?”
In the latest episode of The Best Practices Show, Kirk welcomes guest Miranda Beeson to discuss the critical issues of dental staffing shortages. The episode sheds light on the predominant concerns of dental practices—staff shortages and hiring difficulties, onboarding, and the interview process. Kirk and Miranda discuss the need for intentional onboarding strategies, the importance of assessing a practice's capacity before bringing in new team members, and caution against hastily replacing departing team members. They also delve into the critical step of determining the purpose of hiring. This episode serves as a comprehensive guide to navigate the complexities of dental staffing and will help you emerge with a winning team. Don't miss this essential episode!
Are you and your hygienists always running out of time? Do you want a way to stay on schedule? If you're struggling with time, don't miss this episode! Kirk Behrendt brings back Angela Heathman, one of ACT’s amazing coaches, to share some time management tips for a smooth, stress-free schedule. Stop working through lunch to make up for lost time! To learn how you and your team can take control of your schedule, listen to Episode 678 of The Best Practices Show!
In this episode, Kirk explores the world of dental sleep medicine education with Dr. Steve Carstensen. With a plethora of choices available for dental professionals seeking to expand their understanding of this vital aspect of dentistry, Dr. Carstensen shares insights on how to navigate through the overwhelming options. From historical perspectives to the current landscape, this episode sheds light on the importance of dental sleep medicine and the evolving educational opportunities. The conversation also delves into the profound impact of collaboration, finding one's professional tribe, and the transformative power of education beyond dentistry. Dr. Carstensen shares valuable resources for continuous learning, encourages dentists to embrace adjacent fields, and highlights the importance of being evidence-informed practitioners.
Want to become a winning team? Of course you do! There’s a secret formula that’ll help you get there—and I’m going to share it with you RIGHT NOW. It’s called the seven C’s:
Even today, word of mouth is still the best way to grow your practice. But what if you want to leverage social media? To help you effectively generate content that will grow your business, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, with his key insights about social media and how to be online. Share useful information, not “show-off” information! To learn more, listen to Episode 676 of The Best Practices Show!
We all want to set goals that will see us in a better place in the future, but how do you know where you stand with those goals? The answer is simple: numbers. Team members often associate numbers with a positive or negative, but numbers are neither; they are. As Kirk would say, “Numbers have no
Sometimes, things don't go as well as you planned. What can you do not to lose your mind? Your first step is to have core values, and Kirk Behrendt brings back Katrina Sanders, The Dental WINEgenist, to share how her core values helped turn one of her failures into an opportunity. Challenges will always happen — so choose how you respond to them! To learn how listen to Episode 675 of The Best Practices Show!
Do you want more loyal patients in your practice? Of course, you do! To help you attract those high-value patients, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to share the secrets of the first phone call. Win people over before they step into your office! To learn how a phone call can get patients to stay, listen to Episode 674 of The Best Practices Show!
The new year is here. You know what that means: time to set new goals! Take some time to reflect on this past year. Then, decide what you want to do differently. Set bigger goals, and create plans to achieve them. Finish by telling yourself these three words: “Write this down!”
