Collecting 95% sounds great. But there's a big problem: you're leaving 5% on the table! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down net collections percentage. You'll learn why 95% isn't as great as it sounds, how it’s killing your practice, and what you can do to raise this KPI. To learn what you need to know about net collections, listen to Episode 862 of The Best Practices Show!

ACT Dental Team

March 17, 2025

It’s a typical day at the office, then suddenly…you get some bad news. Two hygienists called in sick, and now you’re short-staffed. Not only is your schedule jampacked, but a patient just walked into your practice, and they want to be seen ASAP. Before you react, hit pause!

Kirk Behrendt

March 17, 2025

Do you ever wonder what your dental techs really think about you? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward to pick the brain of Joshua Polansky, owner of Niche Dental Studio, to answer your burning questions and to reveal the secret to a great relationship and partnership with your dental techs. To hear one dental tech’s advice for becoming a better dentist, listen to Episode 861 of The Best Practices Show!

ACT Dental Team

March 14, 2025

You want great people in your practice. But it’s a challenge to find them, and an even bigger challenge to keep them! In this episode of Practical Solutions Day, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share their proven strategies to keep great team members engaged and wanting to stay. To learn how to build and retain a strong and dedicated team, listen to Episode 860 of The Best Practices Show!

ACT Dental Team

March 12, 2025

You might think you know your write-off percentage. But do you, really? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down this important KPI. They explain what it is, how it affects your profitability, and countermeasures to start adding some percentage points back to your bottom line. For step-by-step guidance through this process, become a Premium member of ACT’s BPA and listen to Episode 859 of The Best Practices Show!

ACT Dental Team

March 10, 2025

Do you struggle to make everyone happy? You’re not alone. We’ve met so many dentists who feel the same way. One of these dentists is an amazing individual named Deepa. When we first met, Deepa was a people pleaser. Deepa tried so hard to make her team happy that she ended up feeling miserable. Her practice didn’t match her vision.

Kirk Behrendt

March 10, 2025

In this episode of Clinical Edge Fridays, ACT shares their latest Master Class by Brittny Murphy, founder of CT Orofacial Myology, who explains the long-term dental, mental, and overall health benefits of introducing myofunctional screening and therapy to patients of all ages. With a quick, pain-free, and non-invasive screening, you can save valuable chair time and elevate patient care! To learn how to integrate this process into your practice, listen to Episode 858 of The Best Practices Show!

ACT Dental Team

March 07, 2025

One of the biggest challenges to every dentist is the threat of burnout. It leaves dentists feeling alone and frustrated, and it inevitably bleeds into their life outside of the practice. One of the most common sources of this exhaustion is fundamentally misunderstanding what it takes to be an effective leader. There

Adriana Booth

March 07, 2025

Are you scared of tough conversations? Do you avoid them at all costs? Then it could cost you your practice! To help you avert future crisis, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, to share a framework for having good, productive conflict and building a culture of trust. Put an end to false harmony in your practice! To learn how to have courageous conversations with your team, listen to Episode 857 of The Best Practices Show!

ACT Dental Team

March 05, 2025

Every year, you set gross production goals. But is that the right number to focus on? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down the most overlooked number: net production. To learn how focusing on this metric will increase profitability, listen to Episode 856 of The Best Practices Show!

ACT Dental Team

March 03, 2025