You’re sitting in the exam room. You listen as a hygienist explains to the patient what’s wrong with a specific tooth. As your hygienist speaks, they stumble over their words, and they forget a couple details. After the patient leaves, the hygienist comes to you for feedback, and you say with a polite smile, “That was good!” Don’t say “that was good” if it wasn’t that good!
You want a partner for your practice. But where do you find one, and how do you make it work? To help you choose the right doctor for you and your team, Kirk Behrendt brings back Paul Sletten, founder of the Sletten Group, to share the secrets to a lasting, successful partnership. Life is too short for bad partnerships! To learn how to choose a good partner — and to be a good partner — listen to Episode 820 of The Best Practices Show!
Do you want a better practice in 2025? If you want more balance and more freedom in the new year, don't miss this episode! Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to reveal the keys to getting what you want out of life through your practice. To set yourself up for success for next year — and every year — listen to Episode 819 of The Best Practices Show!
Let’s say your patient needs a new crown. You’re about to mention this when something stops you. You realize the patient is wearing a faded T-shirt and ripped jeans. An hour ago, you saw them drive into the parking lot with an old pickup truck. And you overheard the admin staff say your patient is a construction worker. That’s what we call a wallet biopsy.
The holidays are here. Our bellies are full of turkey, and Christmas is just around the corner. It’s a time of year I really enjoy, wishing it would slow down so I could savor it a bit more. But as a private practice owner for nearly two decades, I know this season also comes with its challenges.
Sometimes, saying thank you just isn't enough. But gifts aren't always what people want either! So, how do you show gratitude and appreciation to your team? In this episode, Kirk Behrendt brings back Michelle Wakeman, one of ACT’s amazing coaches, to reveal the five languages of appreciation to help you make your team feel valued at work. To learn the easiest way to improve your culture, increase productivity, and enjoy coming to work, listen to Episode 818 of The Best Practices Show!
One of the most challenging aspects on the business side of dentistry is making your practice stand out from the rest. An incredible concept we learned about through EOS is called your 3 Uniques, and it’s a powerful tool you can use to attract the right patients, build a stronger brand identity, and stand out
Is your team allergic to change? Do they sigh at every new idea you have? To start changing the way they react, keep listening to this episode! Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three steps to get your team on board and excited for all of your future plans. To learn the most effective ways to get buy-in every single time, listen to Episode 817 of The Best Practices Show!
If you want to enjoy dentistry, there are five questions you need to answer this year — and every year! To help you sustain a thriving practice, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share the five most important questions he wished he knew to answer early in his career. To learn how you can set a positive tone for your practice before the new year, listen to Episode 816 of The Best Practices Show!
Have you ever shared a meal with someone, and they were on their phone the entire time? We’ve all experienced this at least once. It’s frustrating when people just can’t seem to put down their phones . . . even at a holiday dinner!
