Meet our hero, Dr. Whitney Anhorn! When we first met Whitney, she wanted to run a successful practice. Instead, the practice was running Whitney. Dental school taught her how to be a good dentist—not a good practice owner! No one prepared her for the business side of things, like how to hire amazing people, how to define the practice culture, or how to establish core values.
Want a fun place to work? Of course you do! That’s why you need a culture playbook. This isn’t a handbook or a manual. Instead, a culture playbook tells the story of your practice. It outlines shared values and what makes your team special. New hires should get a copy, and for existing team members, it’s a great resource to come back to!
Every dentist wants to build a profitable practice, but making it happen is easier said than done. However, instead of spinning your wheels and wasting time, money, and energy trying to get it right, take the smarter path! There’s a secret weapon that will enable you to create financial accountability and
It’s a typical day at the office, then suddenly…you get some bad news. Two hygienists called in sick, and now you’re short-staffed. Not only is your schedule jampacked, but a patient just walked into your practice, and they want to be seen ASAP. Before you react, hit pause!
Do you struggle to make everyone happy? You’re not alone. We’ve met so many dentists who feel the same way. One of these dentists is an amazing individual named Deepa. When we first met, Deepa was a people pleaser. Deepa tried so hard to make her team happy that she ended up feeling miserable. Her practice didn’t match her vision.
One of the biggest challenges to every dentist is the threat of burnout. It leaves dentists feeling alone and frustrated, and it inevitably bleeds into their life outside of the practice. One of the most common sources of this exhaustion is fundamentally misunderstanding what it takes to be an effective leader. There
Annual reviews—nobody likes them! Instead of growth day, it feels like judgment day. Once a year, you spend hours filling out review sheets. You rack your brain trying to remember all the good (and not so good) that happened with every team member. It’s hard to recall what happened last week, let alone seven months ago!
Trust is the foundation of every successful dental practice. Leaders, team members, and patients all must trust one another, or else you’ll never be able to build team loyalty, great patient relationships, or sustainable growth for your practice. Trust is essential, but it’s also incredibly fragile—even the smallest of
Here at ACT, we’ve done lots of fun things as a team. We’ve done a paddle tavern, and we’ve done yoga with goats. We’ve done a lot of competitive things, too, like cooking contests and game show battle rooms. Why? Because we’re competitive people! Competition is our X factor. In other words, it’s the one thing that unites us.
Did you know? Humans have a shorter attention span than goldfish! Years ago, the average attention span was 12 seconds. Now, it’s less than eight. The goldfish have us beat at nine seconds!
