Should you pay your team hourly or salary? Before you decide, there are some important things to know and consider! In this episode of Practical Solutions Day, Kirk Behrendt brings in Alan Twigg, co-owner of Bent Ericksen & Associates, to demystify the key differences and explain the most surprising misconceptions of paying a salary. To find out which one is right for your practice, listen to Episode 866 of The Best Practices Show!

ACT Dental Team

March 26, 2025

Want a fun place to work? Of course you do! That’s why you need a culture playbook. This isn’t a handbook or a manual. Instead, a culture playbook tells the story of your practice. It outlines shared values and what makes your team special. New hires should get a copy, and for existing team members, it’s a great resource to come back to!

Kirk Behrendt

March 24, 2025

How many days do you work for free? You're probably thinking, “I don't!” But you may be shocked after doing the math. In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down a new important KPI: days worked for free. They explain why it happens, how to calculate this number, and what you can do after knowing the data. Stop working too many days for too little money! To learn how, listen to Episode 865 of The Best Practices Show!

ACT Dental Team

March 24, 2025

Every dentist wants to build a profitable practice, but making it happen is easier said than done. However, instead of spinning your wheels and wasting time, money, and energy trying to get it right, take the smarter path! There’s a secret weapon that will enable you to create financial accountability and

Robyn Theisen

March 21, 2025

Your patients aren't truly healthy, but they're also not losing teeth. This “gray area” is keeping them in perio purgatory! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Rachel Wall, CEO and founder of Inspired Hygiene, to explain what perio purgatory is, why it’s dangerous, and how to pull patients out of it to improve their health. To learn how to put an end to your perio blindness, listen to Episode 864 of The Best Practices Show!

ACT Dental Team

March 21, 2025

Are you overwhelmed trying to navigate PPOs? Then keep listening! In this episode of Practical Solutions Day, Kirk Behrendt brings back Sandi Hudson, founder of Unlock the PPO, to decode some of the biggest challenges when dropping PPOs. You didn't go to dental school to deal with insurance. Let the experts do it for you! To learn more about Sandi’s company and the key things to consider before dropping PPOs, listen to Episode 863 of The Best Practices Show!

ACT Dental Team

March 19, 2025

Collecting 95% sounds great. But there's a big problem: you're leaving 5% on the table! In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down net collections percentage. You'll learn why 95% isn't as great as it sounds, how it’s killing your practice, and what you can do to raise this KPI. To learn what you need to know about net collections, listen to Episode 862 of The Best Practices Show!

ACT Dental Team

March 17, 2025

It’s a typical day at the office, then suddenly…you get some bad news. Two hygienists called in sick, and now you’re short-staffed. Not only is your schedule jampacked, but a patient just walked into your practice, and they want to be seen ASAP. Before you react, hit pause!

Kirk Behrendt

March 17, 2025

Do you ever wonder what your dental techs really think about you? In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Dr. Christopher Mazzola and Dr. Charlie Ward to pick the brain of Joshua Polansky, owner of Niche Dental Studio, to answer your burning questions and to reveal the secret to a great relationship and partnership with your dental techs. To hear one dental tech’s advice for becoming a better dentist, listen to Episode 861 of The Best Practices Show!

ACT Dental Team

March 14, 2025

You want great people in your practice. But it’s a challenge to find them, and an even bigger challenge to keep them! In this episode of Practical Solutions Day, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share their proven strategies to keep great team members engaged and wanting to stay. To learn how to build and retain a strong and dedicated team, listen to Episode 860 of The Best Practices Show!

ACT Dental Team

March 12, 2025