In a busy dental practice, efficiency is key. But when it comes to tackling problems, sometimes the quickest solution isn't the best approach.
You see, problems are like dandelions: you can mow over them and admire a lush, green lawn, but those pesky weeds will be back before you know it! The root of the problem is still there, lurking beneath the surface, ready to sprout again. The same goes for problems in your practice.
Here’s an example.
Maybe you have a new hygienist who needs to work on charting. While pointing out a mistake or offering advice in the moment may fix a specific chart, it doesn't address the underlying issue. Maybe your hygienist is unclear on the protocol? Maybe they’re unfamiliar with your documentation software? Whatever the root cause is, taking a step back and training them on best practices will equip them with the knowledge and tools to do it right from the start.
It's easy to mow down problems—but if you don’t resolve them at their root, they’ll just keep popping up. By taking the time to dig deeper and address the root cause, you’ll build better habits, a stronger team, and a culture of continuous improvement at your practice.
Focus on nipping future problems in the bud, so they don’t have a chance to take over your life (and your lawn).