Skip to content

818: 5 Ways to Speak Appreciation at Work: Unlocking the Languages of Gratitude – Michelle Wakeman

Sometimes, saying thank you just isn't enough. But gifts aren't always what people want either! So, how do you show gratitude and appreciation to your team? In this episode, Kirk Behrendt brings back Michelle Wakeman, one of ACT’s amazing coaches, to reveal the five languages of appreciation to help you make your team feel valued at work. To learn the easiest way to improve your culture, increase productivity, and enjoy coming to work, listen to Episode 818 of The Best Practices Show!

817: Smiles Not Sighs: 3 Steps to Implementing New Ideas in Your Practice – Courtney Dalton

Is your team allergic to change? Do they sigh at every new idea you have? To start changing the way they react, keep listening to this episode! Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three steps to get your team on board and excited for all of your future plans. To learn the most effective ways to get buy-in every single time, listen to Episode 817 of The Best Practices Show!

816: The 5 Most Important Questions in 2025 – Dr. Jim McKee

If you want to enjoy dentistry, there are five questions you need to answer this year — and every year! To help you sustain a thriving practice, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share the five most important questions he wished he knew to answer early in his career. To learn how you can set a positive tone for your practice before the new year, listen to Episode 816 of The Best Practices Show!

815: The Profitable Practice Paradox: Growing Without More Chairs – Miranda Beeson

We’re taught that growth is good. But if you don't grow smart, you could be growing more while making less! To explain this paradox and help you become profitable, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to explain how to increase profitability without adding more chairs, more hours, or more stress. To learn how to make your practice better, not just bigger, listen to Episode 815 of The Best Practices Show!

814: 1 Move, Infinite Differentiation Power – Heather Crockett

You're not just a dentist. There is something unique and special about you and your practice! To help you figure out what that is and why it’s important for a thriving practice, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share a step-by-step process to discover the things that differentiate your business. To learn how you can set yourself apart, listen to Episode 814 of The Best Practices Show!

813: 20 Powerful Phrases to Boost Patient Engagement – Miranda Beeson

We say it all the time — language matters! Before, during, and after you meet with patients, how you communicate is critical. To help you navigate the art of communication and boost patient engagement, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share 20 of their favorite phrases you can start using today. To learn how to help patients take ownership of their health, listen to Episode 813 of The Best Practices Show!

812: Sharpen Your Vision: Differentiation Success – Part 4 – Adriana Booth

There are dentists on every corner of the country. So, why would patients come to you? In the final episode of this four-part series, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to help you answer this question. Embrace differentiation, and you can finally set your practice apart! To learn how by using ACT’s free tools and resources, listen to Episode 812 of The Best Practices Show!

811: Going Out-Of-Network: 3 Marketing Considerations – Eric Hubbard

Do you tell yourself you can't go out-of-network? If you do, stop! You can, and today’s guest will teach you how. Kirk Behrendt brings in Eric Hubbard, a master marketer and founder of Pain-Free Dental Marketing, to help you be paid more to work less. If you're tired of the long hours, dealing with insurance, and less-than-ideal patients, listen to Episode 811 of The Best Practices Show!

810: Building Your Dental Dream Team: Retention Through Shared Values – Heather Crockett

Dentistry isn't the hard part about being a dentist — it’s finding and keeping great people! To help you make it a little bit easier, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share ACT’s tools and resources for developing and implementing your core values. To learn the secret to a successful practice, listen to Episode 810 of The Best Practices Show!

809: Why Would a Patient Choose You as a Dentist? – Dr. Jim Otten

There are over 200,000 dentists in the U.S. So, why would a patient choose your practice? To help you answer that question, Kirk Behrendt brings back Dr. Jim Otten, co-instructor of Global Diagnosis Education, with advice for differentiating your business and giving patients an exceptional experience. To learn which areas to focus on to build an amazing practice, listen to Episode 809 of The Best Practices Show!

4 5 6 7 8