Dentistry is an amazing profession, but that also means that many other people want to obtain the life that it offers. As a result, the market is crowded, so it’s more important than ever to stand out above the rest. Many choose flashy gimmicks, but the truth is you don’t need more ads or billboards to
Few things are more frustrating than pouring time and energy into hiring, only to watch your new team member walk out the door. When turnover is high, especially with new hires, it’s more than just inconvenient, it’s a costly, culture-draining problem. That’s why retention isn’t just important; it’s essential.
Your team is truly your greatest resource, but when you have the wrong person, it’s detrimental to the rest of the team. You’ve worked hard to create your business and team, and preserving that team morale is crucial to your business’ existence. Like Kirk says, “Nothing frustrates a great team member
One of the biggest challenges to every dentist is the threat of burnout. It leaves dentists feeling alone and frustrated, and it inevitably bleeds into their life outside of the practice. One of the most common sources of this exhaustion is fundamentally misunderstanding what it takes to be an effective leader. There
Patient retention is a crucial component to building a great practice, and when you can make your patients feel cared for, seen, and heard, it’s going to solve the problem of high patient churn. They’re going to keep coming back, and they’re going to recommend you to their friends and families. Trust creates
It’s incredible the impact your patients have on your emotional state—there are patients who immediately induce anxiety when you see them on the schedule, and there are those that inspire peace. When you have great patients, you have a great day, and when your schedule is full of those people, every day
In order to build a great practice, it takes a great team, and a key component to that great team is having accountability. Accountability can look like many different things, from creating solutions to problems, showing focus, or admitting errors, but ultimately, it’s when your team members take
