Patient retention is a crucial component to building a great practice, and when you can make your patients feel cared for, seen, and heard, it’s going to solve the problem of high patient churn. They’re going to keep coming back, and they’re going to recommend you to their friends and families. Trust creates
It’s incredible the impact your patients have on your emotional state—there are patients who immediately induce anxiety when you see them on the schedule, and there are those that inspire peace. When you have great patients, you have a great day, and when your schedule is full of those people, every day
In order to build a great practice, it takes a great team, and a key component to that great team is having accountability. Accountability can look like many different things, from creating solutions to problems, showing focus, or admitting errors, but ultimately, it’s when your team members take
