It takes years to build trust, and only seconds to break it. So, how do you strengthen and maintain such a fragile part of your practice? To help you cultivate trust between you, your team, and your patients, Kirk Behrendt brings back Ariel Juday, one of ACT’s amazing coaches, to share the six common ways trust is broken and the steps you can take to avoid them. To create the foundation of a healthy practice, listen to Episode 843 of The Best Practices Show!
Learn More About Ariel:
More Helpful Links for a Better Practice & a Better Life:
Episode Resources:
Main Takeaways:
Snippets:
0:00 Introduction.
1:11 Why this is an important topic.
4:33 Keep your word.
9:36 Be upfront and transparent.
15:07 Don't play favorites.
20:01 Listen to feedback.
27:33 Show accountability.
29:52 Under-promise and over-deliver.
31:48 Final takeaways.
Ariel Juday Bio:
Ariel has a master’s in healthcare administration and several years of dental experience in all aspects of the administrative roles within the dental office. Her passion is to work with dental teams to empower team members to realize their full potential in order to better serve patients, improve office systems to ensure a well-functioning team/office, and to help everyone have fun in the process!