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Are You Guilty Of Swoop & Poop Leadership?

You just spent an hour washing and waxing your car. It’s gleaming in the driveway, and you’re admiring your work when a seagull swoops down out of nowhere and leaves a fresh white mess right on your hood. You’re left standing there wondering what just happened, holding a dirty rag and dealing with the chaos. Now picture your Monday morning team huddle. You burst through the door, fired up about a new patient experience idea you heard at a conference. You spend five minutes explaining your vision, tell everyone “we’re starting this next week,” then rush off to your first appointment.

952: Metric Mondays: Fluoride Percentage – Miranda Beeson

Fluoride is a big deal — for your patients and your practice! But it’s common for this percentage to be lower than it should. In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down fluoride percentage, how it impacts your practice, and what you can do to improve your numbers. To learn how to successfully recommend fluoride so you can improve patient health and production, listen to Episode 952 of The Best Practices Show!

Stand Out Above the Rest

Dentistry is an amazing profession, but that also means that many other people want to obtain the life that it offers. As a result, the market is crowded, so it’s more important than ever to stand out above the rest. Many choose flashy gimmicks, but the truth is you don’t need more ads or billboards to

951: 7 Toxic Habits Hurting Practice Culture – Adriana Booth

Do you ever feel like your practice culture is toxic? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to list the seven toxic habits that you might be doing, how they're affecting your culture, and what you can do to create a happier, more committed team. Great culture doesn't happen by accident! To learn how you might be sabotaging your team and what you can do to fix it, listen to Episode 951 of The Best Practices Show!

950: How to Turn a Full Schedule into Full Potential – Miranda Beeson

A full schedule is a great thing. But is it stressing out your team? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to help you reframe your team’s mindset around having and managing a full schedule. To learn how to fill your schedule the right way and celebrate when it’s full, listen to Episode 950 of The Best Practices Show!

Don't Ride Practice Energy - Drive It!

You walk into your practice on Monday morning and, immediately, the energy feels off. Your front desk is stressed about the schedule. Your hygienist is grumbling about a difficult patient from Friday. The whole team seems to be operating at half-speed. So, what do you do? Do you absorb that negative energy and let it dictate your day? Or do you actively shift the temperature? Are you the thermometer or the thermostat?

Data Snapshot: Capacity

We discussed last time how in order to produce more, you can either work more days, or increase your production per day. Improving your production per day is our preferred option, and one of the ways you can get started is by asking this question: “Are my chairs full?”

948: 1 Bold Move to Outshine Your Competitors – Adriana Booth

How do you outshine your competition without the ads and billboards? In this episode, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, to share one way to make your practice stand out from the crowd. To learn how to find your unique value proposition to get patients through your doors, listen to Episode 948 of The Best Practices Show!

949: Metric Mondays: Perio Visit Percentage – Miranda Beeson

Maybe it’s uncomfortable, or maybe you're short on time — but are you ignoring the perio conversation with your patients? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down perio visit percentage, the impact it has on your practice, and what to do to improve your numbers. Are you underdiagnosing or defaulting to prophy? To find out if you are and to learn how to fix it, listen to Episode 949 of The Best Practices Show!

947: How to Handle Difficult Conversations with Underperforming Employees – Alan Twigg

You and your team deserve a positive, rewarding work environment. A key piece of that is to optimize the people you currently have. In this episode, Kirk Behrendt brings back Alan Twigg, president of Bent Ericksen & Associates, to share how to address underperformance, ways to fix it, and what to do when nothing seems to work. To learn how to navigate these difficult conversations, listen to Episode 947 of The Best Practices Show!

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