COULD THIS BE ONE OF YOUR PATIENTS?
How long do you leave people waiting?
As much as we hate being put on hold, there is at least one occasion where you should place patients briefly on hold. Do you know what it is?
Remember, the phone is undisputedly the most important piece of equipment in your office! Protocols and strategies to get and keep patients appointed are crucial to keeping the schedule full…which is why we make these systems priorities in our coaching program.
Want to know what sets ACT Dental’s consulting strategy apart from the rest? Click here to see that video!