Unlock the Secrets to a Thriving Dental Practice: Mastering the New Patient Experience!

Revolutionize how you welcome new patients by laying the foundation for lasting relationships and a flourishing practice. From the first phone call to the follow-up after their visit, every step is an opportunity to stand out and secure patient loyalty. Discover the secrets to mastering the new patient experience with us!

Strategies for New Patient Calls

Gracious Greeting: First impressions are lasting. Start with a greeting that is warm, includes your practice name, your name, and expresses gratitude.
Discover the Objective: Dive deep into understanding what drives a potential patient to call.
Affirm the Caller: Build trust by affirming their decision to call your practice.
Strategic Scheduling: Guide the patient to the appropriate path by understanding their expectations and clearly outlining what they can anticipate during their visit.
Deliver the WOW Factor: Stand out from the competition by delivering an exceptional call experience.

Strategies for New Patient Visits

Welcoming new patients warmly as soon as they enter your practice immediately demonstrates your readiness and warmth. Additional strategies for new patients could be offering an office tour to highlight your practice’s professionalism and excellence, conducting personalized interviews to understand and address each patient’s oral health goals, tailoring treatments to meet individual needs, and extending positive experiences with personalized follow-up communications and educational resources.

Keep the connection alive with patients who haven't booked their next appointment. A dedicated follow-up system can turn potential missed opportunities into loyal patients.