Day 1:  
2:00PM – 5:30PM- Session 1
5:30PM – 6:30PM – Reception
(light apps & beverages provided)

Day 2:
8:00AM – 3:00PM
(Lunch provided)



  • Enhance chairside communication with specific verbiage when presenting periodontal treatment to best serve the individual needs of the patient and achieve high rates of case acceptance
  • Examine the Pre-Clinical Interview: what happens in the first 20 minutes of the hygiene appointment sets the tone for the continuum of care and ongoing relationship with the patient
  • Discuss the Handoff/Clinical Closure: what happens in the last 20 minutes of the hygiene appointment can assist the patient to choose a more comprehensive approach to their oral health
  • Practice hands on techniques for extra-oral screening for oral cancer
  • Learn the FIVE benchmarks every successful hygiene department measures and how to improve them
  • Explore real life challenges and solutions through small group discussions and learning 


Hyatt Place Chicago O’Hare
6810 Mannheim Road
Rosemont, IL 60018

JULY 27 & 28, 2017

**This course outline represents the speakers and activities that have been booked at the time of publication; however, speaker or activity cancellations occasionally occur, for reasons beyond our control. If that happens, we may substitute another speaker or activity, or make a change to the schedule, without giving registrants prior notice.

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