COURSE DESCRIPTION

This course is designed specifically for your administrators to help maximize impact, performance and effectiveness in all aspects of their roles. From basic phone etiquette to knock-your-socks-off hospitality, this course promises to help your administrative division soar!

SCHEDULE

Day 1:  
2:00PM – 5:30PM- Session 1
5:30PM – 6:30PM – Reception
(light apps & beverages provided)

Day 2:
8:00AM – 3:00PM
(Lunch provided)

THIS COURSE IS WORTH 9CE CREDITS

OBJECTIVES

  • Foster effective communication from the front to the back
  • Examine the art of case presentation, treatment plan coordination and beneficial financial arrangements
  • Learn scheduling strategies to increase efficiency and predictability to enjoy your day
  • Reduce “no shows” and cancellations
  • Review and interpret vital business reports and key practice indicators
  • Create a “WOW” experience for your patient from the very first phone call
  • Explore real life challenges and solutions through small group discussion and community learning

WHERE

Hyatt Place Chicago O’Hare
6810 Mannheim Road
Rosemont, IL 60018

July 13 & 14, 2017

**This course outline represents the speakers and activities that have been booked at the time of publication; however, speaker or activity cancellations occasionally occur, for reasons beyond our control. If that happens, we may substitute another speaker or activity, or make a change to the schedule, without giving registrants prior notice.

Pin It on Pinterest