ACT Dental, All Rights Reserved © 2017

Does any of this sound familiar?

Becoming an Exceptional Dental Practice 

Just Got Easier...

You have a great idea of how you’d like your dental practice to operate, but you don’t know where to start.

You’ve spent countless hours trying to figure out the systems and strategies that make a good practice GREAT, but 
you’re sick and tired of the complexities?

You’re practicing great dentistry, but 
the overall operation of the practice isn’t as smooth and predictable as you’d like?

You’re out of fresh ideas.

Your team meetings (if you’re still even having them!) are 
the same old gripe sessions
 week after week and month after month.

If you answered “Yes” to any of these questions, you already know how hard it can be to find quality, effective solutions

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That's why we created ACT U 52

We were tired of hearing stories about great dental practices being let down time and time again in the pursuit of great training...bouncing from program to program and finding:

Presentations that were long on promises, short on details and void of solutions.

Long, boring videos with nothing but a talking head explaining complicated concepts.

“Training programs” that would have been more accurately labeled “sales pitches.”

HUGE price tags, with little potential for return. 

Never get sucked into those aggravating training traps again!

ACT U 52 is your one-stop resource for all the solutions, strategies and systems you need to take your practice from good to EXCEPTIONAL. 

When you register for ACT U 52, you’ll unlock the vault, and have access to all the answers:

 

ACT U 52 combines the power of video, engaging team exercises and real-life examples from thriving practices. Each unit is perfectly sized to fit into your meetings, where your team can watch, understand and easily implement the system.

Are your fees in line with what you should be charging? How much is your accounts receivable really costing you? See specific financial arrangement ideas. Know the right language to use with past-due patients, and detailed examples of how to get them to pay.

Dozens of proven, profit-boosting solutions at your fingertips

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Say goodbye to holes in the schedule with better scheduling. See block scheduling strategies that work. Load your day with your best patients, minimize cancellations, and keep your entire team on time.

No more stumbling through that new patient phone call! Get past the deal-killing insurance questions, and know exactly what to say to get that caller appointed. Also, are you making the right outgoing calls? Get clear on how to keep your existing patients from falling out of the schedule.

 

The keys to a full, organized schedule

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The best phone strategies: Turn first-time callers into new patients!

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Ease those difficult conversations about performance and compensation. Get everyone onboard with what you charge and why you charge it. Engage in fun team exercises to help you all sell more dentistry. Receive our entire 10-step hiring process so your next hire is the perfect hire.

 

Financial solutions for a healthy practice

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Cut team conflict: Improve culture and communication

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What will we cover in ACT U 52?


Take a look at the entire curriculum! A 252-page digital companion guide!

MODULE 1

YOUR VISION, YOUR PRACTICE,  & STRUCTURED MEETINGS

1.1 Vision

1.2 Total Practice Image Exercise

1.3 Team Meeting Strategies

1.4 Morning Action Slip: The Key to an Effective Huddle

1.5 Huddle Up! Putting the Morning Action Slip in Play

FINANCIAL POLICIES & STRUCTURE 

MODULE 2

2.1 Know Your Number: 7 Areas of Financial Health

2.2 Fee Balancing

2.3 Creating a Clear Financial Policy

2.4 Financial Arrangement Form

2.5 Accounts Receivable: Dealing with Outstanding Balances

2.6 Staying Compliant: Unclaimed Patient Credits

MODULE 3

PROTOCOLS FOR HEALTHY PRODUCTION

3.1 Build an Effective Practice Checklist

3.2 P.I.T. Stop Strategy for Communicating Treatment and Cost

3.3 Improving Hygiene Profitability

3.4 The Perio Letter

3.5 Dealing with Chronically Late Patients

MODULE 4

HYGIENE, PERIO, PRODUCTION FLOW STRATEGIES

4.1 Room and Tray Setup (Hygiene, Perio, Restorative)

4.2 The 1-Hour Hygiene Exam

4.3 Rapport 2nd: A Method of Streamlining Hygiene

4.4 Tips for Staying on Time

4.5 Improved Lab Tracking

4.6 Emergency Information Form

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MODULE 5

PHONE SKILLS: ADDING PATIENTS & KEEPING THEM SCHEDULED

5.1 Kirk’s 7 Phone Tips

5.2 New Patient Telephone Slip

5.3 Say This, Not That!

5.4 8 Outgoing Calls You Must be Making

5.5 7 Ways to Handle Angry Patients and Reverse Bad Reviews

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6.1 A,B,C: The Patient Identification System

6.2 Admin & Hygiene: Cancellation Killers!

6.3 Block Scheduling Strategies

6.4 The Phantom Column

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SCHEDULE AND CANCELLATION MANAGEMENT

MODULE 6

MODULE 7

IMPROVED CASE PRESENTATION AND ACCEPTANCE

7.1 The Walk of Amnesia: 6 Steps to Case Acceptance

7.2 Open-Ended Question Strategies

7.3 Case Planning Form

7.4 Financial Team Exercise

7.5 Diffusing Skepticism During Case Presentation

7.6 Case Acceptance: Treatment Follow-up

7.7 Soft Dollar Giveaways

7.8 Levin and Derse Treatment Planning Brochure 

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MODULE 8

INSURANCE PROTOCOLS

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8.1 6 Steps to Improved PPO Negotiations

8.2 Improved Insurance Tracking

8.3 Insurance Utilization Report

MODULE 9

INTERNAL TEAM COMMUNICATION AND RELATIONSHIPS

9.1 “Can I Have a Raise?”

9.2 3-Minute Team Presentations

9.3 10 Steps to Hiring Part I

9.4 10 Steps to Hiring Part II

9.5 Pick a Card! (Reviewing Fees as a Team)

9.6 Better Performance Reviews that Benefit Everyone

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10.1 Practice Branding Team Exercise

10.2 Double Your New Patient Numbers

10.3 Patient of the Day

10.4 Thank Yous that Bring Returns

CONTINUING GROWTH WITH INTERNAL MARKETING/ REFERRALS

MODULE 10

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The morning huddle [section] has helped us more than I could ever express!


JANE KNIGHT MARTIN, DDS
 

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South Milwaukee, Wisconsin 

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The information in ACT U 52 has been excellent. Everything I've gotten through so far is really going to help us with adding some structure to our team meetings, and you know, any time you can get little pearls of wisdom that help you do things more efficiently, it always helps!

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BRIAN SUTTON, DDS


Kansas City, Missouri

Here is what you get when you sign up for ACT U 52 Basic

Kirk Behrendt is your host for all 52 videos...chock-full of information, but short enough to be watched and Reviewed in team meetings.

 

Detailed Videos

All of the valuable training is included in this easy-to-follow manual.

252-Page Digital Companion Guide

Sample Systems & Checklists

Get actual written systems, checklists and examples from thriving practices.

 

Individual Team Logins

Get actual written systems, checklists and examples from thriving practices.

 

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It has the video and the sheets and the workbook to work through together, and assignments to do with each other. It just simplifies it. I don't have to come up with material and then present it to the team. It’s just - BOOM! Right there… and you can implement that right away. Grow as a team.

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Rockford, Illionois 

JONATHAN ROHL, DDS

Frequently asked questions about ACT U 52

Is ACT U 52 something the dentist should do individually, or should the team be involved in all discussions?

We’ve generally designed the modules to be viewed as a team.  The doctor may choose to pre-screen  units that relate specifically to practice finances, compensation or performance reviews. We believe discussions of overall vision, fee balancing and financial arrangements are best discussed as a team, as everyone will contribute to the overall success of these systems. 

 

We’ve designed ACT U 52 videos to boost your team meetings, not stifle them! That’s why each video ranges in length from three to 10 minutes. The team exercises may take as long as 45 minutes. We also realize larger systems (such as a more effective morning huddle) may be strategies you improve over several months. That’s why ACT U 52 also contains short, simple team exercises in areas such as understanding fees and language for treatment acceptance.

 

How long are the videos? How long will it take to finish and implement each unit?

What if we have team members on vacation, or we generally fall a few weeks behind?

We offer up to 10 individual team member logins, so team members can catch up if they fall behind. Your membership will stay active for a year, or as long as you want to maintain a month-by-month membership thereafter. You can also click here (or see below) to receive your own “box set”…an actual hard copy of the entire program when you choose our “pay up front” option.

 

What if we get stuck, or find we need help (or motivation!) to get through the program?

The ACT U 52 Advanced program has you covered. Get all the benefits of our self-guided program, with your own coach to keep you moving forward. Call Nate at (800) 851-8186 for more details.

 

How can I get more manuals for my team members?

You can order extra manuals for $99 apiece. We’ll handle the shipping cost and details for you!

 

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I absolutely LOVE this program…It has helped us brainstorm ideas to improve our practice. Especially with efficiency! A fine oiled machine still needs maintenance and upgrades!

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Cozad, Nebraska


TIMOTHY DAVIS, DDS 

WHICH ACT U 52 PROGRAM IS RIGHT FOR YOU?

BASIC

See the  do it yourself version

ADVANCED

Meet an ACT U 52 Coach!

         I can do this on my own!

•Get 10 modules of total practice improvement

•52 units of video, worksheets and exercises

•Virtual training guide/manual with each unit 

•Individual logins for up to 10 team members

•One FREE ticket to any ACT event




              I really need a coach!

EVERYTHING IN THE BASIC PACKAGE, PLUS:

•A dedicated ACT Coach to keep you on track

•Monthly coaching calls 

•Email and text support

•Monitoring/review of basic financials

•Discounts on ACT events and CE courses






ACT U 52 induces great discussion, it is seriously great for team meetings!

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                                                                                                                                                               -Donna, Office Manager for Dr. Steven A LeBeau, McLean, VA                                       

                       

3  Payments of $990

$2970

 52 Individual video solutions
 Worksheets to help implement new systems
 252-page virtual companion guide

WANT A COACH?

Call 800-851-8186 for Advanced Program pricing. Meet your coach!

 10 Modules of training, covering  all critical systems
Interactive quizzes to increase  accountability
Individual logins for up to 10 team members
Engaging,  fun team exercises to improve communication

 

Basic

Pricing for ACT U 52

BUY NOW!SIGN ME UP!REGISTER HEREBUY NOW